FREQUENTLY ASKED QUESTIONS

Question 1

What are your delivery options?

Answer

Custom Crating Ltd will deliver crates in /Christchurch and surrounding areas. A delivery fee applies and is included in the quote. Delivery of crates outside of Christchurch will incur freight costs as quoted by freighting companies. This cost is included in the quote.

Crates can be collected from Custom Crating Ltd. Contact Ian to arrange a suitable collection time.

Question 2

What about certification?

Answer

Export timber must be heat treated and stamped to the ISPM15 specification. Custom Crating Ltd uses treated, stamped timber and supplies the appropriate certification. Any other specifications such as insurance or customs declarations for products remain the customers responsibility.

Question 3

Will you pack my goods into the crate?

Answer

Custom Crating supplies crates only. Packing is the responsibility of the customer. Custom Crating will work with specialist packaging companies if required.

Question 4

Is there a weight limit?

Answer

Custom Crating Ltd will build crates to accommodate any weight, with strengthened base if necessary. Ian will ask you to supply an approximate weight before quoting.

Question 5

How heavy are the wooden shipping crates?

Answer

Custom Crating Ltd are able to supply the crate weight once it is assembled.

Question 6

Is there height limit for crates?

Answer

Air freight has height limits. Contact your freight forwarder for advice.

Question 7

Do you sell ISPM15 timber separately?

Answer

Yes, we can. We only have certain sizes of timber and we sell per metre rate. Contact Ian for more information.

FREQUENTLY ASKED QUESTIONS

What are your delivery options?

What about certification?

Will you pack my goods into the crate?

Is there a weight limit?

How heavy are the wooden shipping crates?

Is there height limit for crates?

Do you sell ISPM15 timber separately?

Christchurch owner Ian Coppard offers a personalised service to make sure you get just the right crate for your needs.

With more than 25 years experience in the business, Ian can offer the best solutions.

Get in touch to organise your custom crate needs.

MENU

STAY CONNECTED

CONTACT

FREQUENTLY ASKED QUESTIONS

What are your delivery options?

What about certification?

Will you pack my goods into the crate?

Is there a weight limit?

How heavy are the wooden shipping crates?

Is there height limit for crates?

Do you sell ISPM15 timber separately?

Christchurch owner Ian Coppard offers a personalised service to make sure you get just the right crate for your needs.

​

With more than 25 years experience in the business, Ian can offer the best solutions.

Get in touch to organise your custom crate needs.

MENU

STAY CONNECTED

CONTACT